Migration announcement email#

plans-img Available on all plans

deployment-img Cloud and self-hosted deployments

To notify your end users of your migration to Mattermost, we created a sample email template that you can use.

Remember to replace all the items in bold with your information.

Email template#

To: End users

Subject: Moving to Mattermost

Hi all,

As some of you already know, we are moving from [System] to Mattermost as our collaboration platform. We have imported our existing users and data into Mattermost so we can continue to communicate, share files and collaborate.

To get started:

  1. Open a browser on your computer, go to [Mattermost URL] and select “I forgot my password” to set your new password for Mattermost using the email address you used on the previous system.

  2. Once you reset your password, use your email and new password to log in.

  3. Download the Mattermost apps for desktop and mobile. Refer to the Use Mattermost end user documentation on how to get up and running quickly.

  4. Remember to bookmark the URL so you can use it to log in next time!


If you have any questions, feel free to post in the [~Mattermost channel] or email us at [Support email].

Happy collaborating!