Manage your channel-specific notifications#

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By default, your web and desktop notification preferences apply to all channels you’re a member of. You can customize your per-channel notification preferences for any channel you’re a member of for the following actions:

You have 2 ways to manage notification preferences per channel:

  1. Select the channel name, then select Notification Preferences from the drop-down list.

Select the channel name dropdown to access channel-specific notification preferences.

  1. Alternatively, select the channel’s View Info Use the Channel Info icon to access additional channel management options. icon, and then select Notification Preferences in the right pane.

Tap the channel name, and then tap Mobile Notifications.

Mute channels#

All channels are unmuted by default, including direct and group messages, as well as private and public channels.

You can choose to mute or unmute a channel at any time as follows:

  • Select Mute Conversation or Unmute Conversation for direct and group messages.

  • Select Mute Channel or Unmute Channel for private and public channels.

Once a channel is muted:

  • All notifications for that channel are disabled, including email, desktop, incoming call ring tones, and push notifications.

  • The muted channel displays a mute icon next to the channel name.

  • The channel is greyed out in the channel sidebar, and doesn’t appear bold to indicate unread messages unless you’re @mentioned in that channel directly.

Ignore channel-wide @mentions#

By default, you’re notified every time someone uses channel-wide @mentions including @channel and @all, as well as @here.

When you choose to ignore channel-wide @mentions in channels, the channel name is bolded in the channel sidebar for new unreads unless it’s muted.

Message notification sounds#

From Mattermost v10.1, when you configure Mattermost to notify you about all new messages, or mentions, direct messages, and keywords only, on a per-channel basis, you can also specify an audible message notification sound to play for those notifications.

Follow all new channel threads#

By default, you don’t automatically follow new conversation threads in any channel unless you start a thread or reply to a thread, follow a thread, or are @mentioned in a thread.

When using Mattermost on your mobile device, you can configure Mattermost to automatically follow every thread in a channel.

  1. In a channel, tap the More icon Use the More icon to access additional message options. to the right of the channel name.

  2. Tap View info.

  3. Tap Follow all threads.

Tap Threads in the channel list to access all threads you’re following, and to unfollow threads you no longer want to follow.