Use Case Guide#

Learn how operational teams use Mattermost to accelerate mission-critical work across a wide variety of disciplines.

  • Integrated Security Operations - Accelerate detection, decision-making, and coordinated response while maintaining full operational control in Security Operations Centers (SOCs), red team engagements, CERT responses, and cross-organizational intelligence hubs.

  • Maximize your Microsoft investments - Speed mission-critical outcomes by supplementing existing investments in Microsoft Teams, M365, and Entra ID for everyday collaboration with Mattermost’s specialized workflow platform for technical and operational teams needing advanced customization, toolchain integration, and deployment to segregated networks.

  • On-Premises Skype for Business replacement - Replace Skype for Business with Mattermost in classified operations.

  • Out-of-Band Incident Response - Ensure real-time coordination remains available during network outages, security incidents, or critical decision windows when primary communication channels are unavailable.

  • Purpose-Built Collaboration - Streamline coordination, improve decision velocity, and increase resilience across mission-critical workflows.

  • Real-Time DevSecOps collaboration - Support sovereign software supply chains, regulated platforms, or air-gapped operational environments to accelerate software development and deployment processes and reduce costs.

  • Secure Command and Control - Accelerate decision advantage through real-time collaboration and mission-aligned workflows to enable operational units, contractors, and mission partners to work together in tightly controlled environments whether connected, disconnected, or degraded.

  • Self-Sovereign Collaboration - Maintain control over your data and communications with Mattermost’s self-hosted, on-premises deployment options that ensure compliance, security, and operational continuity across all mission environments.